We are
Key 2 Care Ltd

(In Derby/Derbyshire we also trade as Derbyshire Care Services).
We are a provider of quality homecare, personal assistance and individual support services throughout Derby, Derbyshire, Stoke-on-Trent, Staffordshire, Lincolnshire and Leicestershire. Our customers trust us to support them to continue enjoying the benefits of living independently in their homes and local communities.

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Carer and client laughing outside

Our promise...

Providing peace of mind for you or your loved one.

Engaging with a care provider can be a difficult decision!

Our experienced team understands the concerns that you or your family may have about putting your trust in someone else to provide the support you may need.

We are committed to making the process as easy as possible and delivering the highest standard of care, providing you peace of mind knowing that you are in the best of hands.

Our Vision, Mission and Values


To be everyone's first choice for home care and support services


The provision of a competent, safe, caring and professional support service to enable adults of all ages and abilities to remain, and be cared for, in their own homes. We support people, who may be disadvantaged, by promoting independence and participation, enabling choice and decision making, respecting confidentiality, and maintaining dignity and self-respect. Our customers are encouraged to exercise personal choice and have an input in any decisions made regarding the provision, extent and timing of their care and support. 


We expect all our staff to always:
- Keep our customers and themselves safe
- Treat people with dignity and respect
- Be honest
- Show compassion in their work
- Promote our customers' independence
- Involve our customers in their work
- Promote equality
- Act with integrity

What people say about us!

We have a track
record of providing
exceptional care.
Don't just take our
word for it!

Over the past two years, my nan used 3 different care agencies, but this one without a shadow of a doubt is the most compassionate of them all. The carers arrive on time, of course, and they genuinely go above and beyond to ensure that my nan is not only cared for but also entertained - I've walked in on a sing-along once before! Credit where credit is due - you are all fantastic, thank you!

J C (Granddaughter of Client)

What we offer

We're here for you, every step of the way.

Contact us

Interested in finding out more? Have questions you need answering?

Complete this form and we'll give you a call within 48 hours to discuss how we can help.


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We're fully regulated by the Care Quality Commission.

The CQC monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety. They publish what they find, including performance ratings to help people choose care.

We are regulated by the Care Quality Commission which is the independent regulator of health and care in England.
Derbyshire Care Services is a trading name of Key 2 Care Limited,  a company registered in England and Wales.